PRIVACY AND COOKIE POLICY

This privacy statement applies to the processing of personal data of visitors to the (mobile) website www.christiaanlifestylesalon.nl / www.christiaankappers.nl and recipients of online mailings from Christiaan Lifestyle Salon & Spa, hereinafter referred to as: we or the Salon.

We respect your privacy and will handle your personal data with care and confidentiality. We comply with the applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR). If you have any questions, please contact Christiaan Lifestyle Salon & Spa.

Basis and Purpose of Data Processing

The data entered on our (mobile) website is used and stored for the purpose of

• scheduling appointments with you
• serving you properly in our salon
• answering your questions or requests or handling any complaints
• serving a legitimate interest of our salon, such as proper business operations, advertising and direct marketing purposes, and offering related products and services
• customer satisfaction surveys. We may also ask another party to do this for us
• improving the quality of our products and services
• improving our website
• anonymous processing for statistical and scientific purposes
• complying with our legal obligations

Which Data?

We process the following data when you use our (mobile) website:

• Data entered by you in a contact form (the data marked with * are not mandatory, so we only have this information if you choose to provide it):
  • Your name
  • Date of birth*
  • Gender*
  • Address details*
  • Your phone number*
  • Your email address*
  • Your bank account number with account holder name*
  • Data about your activities on our website;

• Other data:
  • Data about your browsing behavior on our site;
  • IP address, internet browser, and device type.

Based on your visits and contacts with our salon, we also store:

• Customer data from our history with you:
  • Scheduled appointments
  • Treatments
  • Purchased products
  • Prescriptions
  • Receipts
  • Saved points
  • Sold subscriptions
  • SEPA direct debits
  • Log of sent emails

Children under the age of 16 are only included in the customer database with the consent of parents/guardians. The parents/guardians can withdraw their consent, in which case we will delete the child’s personal data.

Cookies

Our Salon uses the following types of cookies on its website:

1. Analytical cookies, namely Google Analytics.

A cookie is a simple small file that is sent along with pages of this website and stored by your browser on the hard drive of your computer. You can disable these cookies via your browser.

We give you the opportunity to share the information available on the websites via social media. For this, you can use the social media buttons. If you click on one of these buttons, you will be redirected to the website of the relevant social media party. As soon as you click through, they place cookies. More information about these cookies can be found on their own website: Facebook, LinkedIn, Twitter and Instagram.

This website uses Google Analytics. The salon uses this service to track and receive reports on how visitors use the website. Google may provide this information to third parties if Google is legally required to do so, or to the extent that third parties process the information on Google’s behalf. The Salon has no influence over this. The Salon has anonymized your IP address within Google Analytics and has not activated or has deactivated ‘data sharing’.

Right of Access, Correction, Objection, and Deletion

You have the right to access all personal data we have collected about you and to correct it if necessary. You also have the right not to be contacted by us with information about our products and services. In addition, you have the right to withdraw your consent for the use of your personal data at any time and/or to have your personal data deleted. All this insofar as such a request does not conflict with a legal obligation or a more compelling legitimate interest of ours.

For children under the age of 16, we only store the data with the consent of the parents, which is given after entering the data. This consent can be withdrawn at any time. The personal data will then be deleted.

For all these cases, you can contact the salon: Christiaan Lifestyle Salon & Spa.

Right to Complain

If you have a complaint about the processing of your personal data by the Salon, you have the right to file a complaint with the Dutch Data Protection Authority.

Retention Period

We will not retain your personal data longer than necessary to achieve the purposes for which your data is collected.

Provision of Data to Third Parties

We will only provide your data to others if this is necessary to provide you with the service you have requested or to comply with a legal obligation. We will not provide more information than is necessary for that specific purpose.

Consider, for example:

• Mailchimp (if you receive an email from us via our integration)
• Banks (if you pay other than in cash)
• The tax authorities (if the tax authorities conduct an investigation)
• Salonhub (the supplier of our appointment and cash register system) 

A data processing agreement is concluded with companies that process personal data on our behalf. In this way, we ensure the same level of security and confidentiality of your data. 

This privacy statement does not apply to third-party websites that can be visited via hyperlinks on our website.

Security of Personal Data

We have taken appropriate technical and organizational measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification of your personal data. Should there nevertheless be insufficient security or misuse, please contact Mr. A. van Lieshout.

Changes

We reserve the right to make changes to this Privacy Statement. It is therefore advisable to consult this Privacy Statement regularly so that you are aware of any changes.

This privacy statement was last modified on 22-05-2018

Contact Details

Salon Name: Christiaan Lifestyle Salon & Spa
Address: Nieuwe Binnenweg 66-68, 3015 BB Rotterdam
Phone: 010 4364210
Email: info@christiaanlifestylesalon.nl
Chamber of Commerce number Salon: 24141104